Процесите по дигитализация в местната администрация: актуални аспекти
Processes of Digitalization in Local Administration: Current Aspect

Author(s): Mariya Kazakova
Subject(s): Politics / Political Sciences, Economy, Business Economy / Management, Micro-Economics, Governance, Public Administration, ICT Information and Communications Technologies, Socio-Economic Research
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: digitalization local administration; ICT
Summary/Abstract: In light of accelerated development of information and communication technologies (ICT) and the ever-changing internet environment, one of the main challenges for local public organizations is the digitalization of their operations. Regardless of the type of local public services, they are provided by local public organizations in a multi-tasking framework under specific regulations of both strategic and operational nature. This is done not only in terms of digitization of services, but also in connection with the functional purpose and management of local resources – human, financial, etc. This report examines some key aspects of the digitalization processes directly related to the increase of the efficiency of local government operations.In light of accelerated development of information and communication technologies (ICT) and the ever-changing internet environment, one of the main challenges for local public organizations is the digitalization of their operations. Regardless of the type of local public services, they are provided by local public organizations in a multi-tasking framework under specific regulations of both strategic and operational nature. This is done not only in terms of digitization of services, but also in connection with the functional purpose and management of local resources – human, financial, etc. This report examines some key aspects of the digitalization processes directly related to the increase of the efficiency of local government operations.

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