The New Normal: Remote Work after the COVID-19 Pandemic
The New Normal: Remote Work after the COVID-19 Pandemic

Author(s): Ivana Načinović Braje
Subject(s): Economy, Human Resources in Economy
Published by: EDITURA ASE
Keywords: telework; remote work; work from home;
Summary/Abstract: The COVID-19 pandemic has initiated some of the most radical changes in the way people perform their jobs – the global lockdown in April 2020 and the request for physical distancing have pushed many employees out of their offices back to their homes. Although remote work has been on the rise since the 1970s, ever since the development of information-communication technology enabled knowledge workers around the globe to work away from the office as a telecommuter (Allen et al., 2015), for many employers the shift to remote work during the pandemic was like an experiment, or as International Labour Organization stated “the most extensive mass teleworking experiment in history” (ILO, 2020, p. 1). Many speculate that this has forever changed how and where people work and that it would become the “new normal” after the pandemic (Williamson et al., 2020).

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