An Integrated Proposal for a Knowledge Management Implementation & Maturity Assessment Model Cover Image

An Integrated Proposal for a Knowledge Management Implementation & Maturity Assessment Model
An Integrated Proposal for a Knowledge Management Implementation & Maturity Assessment Model

Author(s): Eirini Bougoulia, Michail Glykas
Subject(s): Social Sciences, Economy
Published by: Udruženje ekonomista i menadžera Balkana
Summary/Abstract: The goal of the paper is to suggest a comprehensive and integrated knowledge management implementation and maturity assessment model based on the most common critical success factors and corporate enablers discovered during a systematic overview of the knowledge management maturity models and the related literature review. Summarizing the review leads to the discovery of KMMMs CSFs and key themes, while simultaneously examining the idea of standardization through accepted KM standards and their core principles. To provide a model that can be used by both practitioners and researchers in the future to improve organizational performance and to be used as a tool for knowledge management performance measurement, the implementation stages of the proposed framework, the maturity levels, the proposed assessment measuring tools and methods are presented in an approach that encompasses the core guidelines of ISO 30401.