Contractual Risks in Robotic Process Automation (RPA) Projects
Contractual Risks in Robotic Process Automation (RPA) Projects

Author(s): Iulia Daniela Postolea, Constanţa-Nicoleta Bodea
Subject(s): Law, Constitution, Jurisprudence, Civil Law, Law and Transitional Justice
Published by: Societatea de Stiinte Juridice si Administrative
Keywords: RPA; RPA projects; contractual risks; contractual liability; financial losses;
Summary/Abstract: In a time of paradigm changes redefining the meaning of "work" concept and the way work is carried out, the processes automation became not only widespread but also necessary and efficient. These changes are supported by the usage of the software robots. The Robotic Process Automation (RPA) projects implement process automation solutions that might be used for different processes that involve repetitive tasks and indispensable, even if they do not have a significant added value per see. The initiation of this type of projects must take into consideration not only the benefits that might be achieved, but also the potential financial losses, due to contractual imperfections or/ and the defective results of robots’ performance. In this paper, the authors identify the contractual typologies applicable to RPA projects and evaluate the contractual elements that have the potential to cause financial losses as well as proposals for mitigating the identified risks. We consider that the paper covers a gap identified in the literature.

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