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Rozwiązania zintegrowane w modelach biznesowych
Solution-based business models

Author(s): Włodzimierz Rudny
Subject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: integrated solutions; after sales services; business model

Summary/Abstract: Business models of industrial goods companies are continuously evolving to include in the value proposal to the customer not only standard maintenance services but also comprehensive life-cycle extended support to the business process of a customer. Firms providing such an offer usually fall into one of two categories: system sellers or system integrators. Delivery of solution-specific offer requires extensive involvement of the prospective customer.

  • Issue Year: 2013
  • Issue No: 305
  • Page Range: 653-662
  • Page Count: 10
  • Language: Polish