Towards e-governance: Evaluating the use of the Internet by the Slovenian government
Towards e-governance: Evaluating the use of the Internet by the Slovenian government

Summary/Abstract: The government has potentially good possibilities of employing the Internet for its activities. It can use the Internet for boosting its internal efficiency, or it can use it to provide better life for citizens and improve the democratic process of governance. In the paper we are questioning Slovenian government’s use of the Internet with regard to various possibilities provided by the Internet and taking into account broader social and political factors of Internet use by the government. We critically evaluate Slovenian government’s use of the Internet at the beginning of 2002 (53 main websitees), taking into consideration three important factors: different possibilities of government employment of the Internet, social conditions of successful Internet use by the government, and the corresponding model of adopting the Internet by the government in relation to its particular national background. For this purpose we are introducing a special methodological approach: an evaluation study that is based on five classical evaluation criteria of public policy analysis. We try to determine how (1) effectively, (2) efficiently, (3) equitably, (4) adequately and (5) responsively the Slovenian government uses the Internet. Based on the results we can conclude that the Slovenian government only employ the Internet to a limited extent and we suggest a number of improvements for a more effective and successful use of the Internet by the Slovenian government in the future.

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