DECISION MAKING PROCESS IN THE PANDEMIC CONTEXT. PSYCHOLOGICAL APPROACH
DECISION MAKING PROCESS IN THE PANDEMIC CONTEXT. PSYCHOLOGICAL APPROACH

Summary/Abstract: The world is dealing with a health crisis unparalleled in this era that underscores a negative side ofglobalization. People have to face economic and psychological changes. The paper is intended to drawattention upon the importance of building emotional resilience to handle the actual crisis and itsdevelopment. Thus, it analyses what the emotional reactions of people are when making decisions in suchdifficult contexts as this pandemic crisis. Specifically, each of the seven steps of the decision-makingprocess are described along with the subsequent emotional reactions of the people (both as individualsand as part of an organization or team) involved in the process. The conclusion of the paper is that allreports that have been issued by governments of all countries rather urges to further decisions that shouldbe made in three areas: economic support, Covid-19 testing and the lockdown. Therefore, the decisionmaking process seems to be rather a work in progress within this pandemic context. At the emotionallevel, every step is experienced differently. There is still a common emotion that seems to appear at allstages of the process and that is anxiety. Up to some point, anxiety is functional and useful. It is humanand adaptive for a while. But beyond certain reasonable limits, however, it becomes exhausting anddevastating.

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