A Brief Overview of Measuring the Effects of Managers’ Training,
Communication and Motivation and their Impact on Managerial
Performance in Health and Hotel Tourism in Kosovo. Case study:
Managere’s of Centrer of Thermal Tourism and Five Stars Hotel Cover Image

A Brief Overview of Measuring the Effects of Managers’ Training, Communication and Motivation and their Impact on Managerial Performance in Health and Hotel Tourism in Kosovo. Case study: Managere’s of Centrer of Thermal Tourism and Five Stars Hotel
A Brief Overview of Measuring the Effects of Managers’ Training, Communication and Motivation and their Impact on Managerial Performance in Health and Hotel Tourism in Kosovo. Case study: Managere’s of Centrer of Thermal Tourism and Five Stars Hotel

Author(s): Idriz KOVAÇI, Alberta TAHIRI, Ismail Mehmeti, Agim Thaqi
Subject(s): Business Economy / Management
Published by: Editura Universitară Danubius
Keywords: Effects of training and communication; motivation; managerial performance;

Summary/Abstract: The effects of training, human resource communication, and motivation of managers are shown to be statistically significant factors affecting managerial performance in health and hotel tourism in Kosovo The findings, which have been gathered by tourism and hotel sector managers, show that training, communication and motivation have a positive impact on the performance of managers, (p value = .000) which gives us the understanding that we need to continuously support trainings with managers, have a professional approach with human resources and be motivated. Also, organized trainings and proper communication with human resources, have a positive impact on enhancing the performance of managers in thermal and hotel centers in Kosovo (p value=.000). We say that the Hotest and Health Tourism sector are two sectors that are positively impacting on economic and social development in Kosovo and this provides opportunities for employment and professionalism in these sectors.

  • Issue Year: 16/2020
  • Issue No: 5
  • Page Range: 89-100
  • Page Count: 12
  • Language: English