IMPLEMENTATION OF KNOWLEDGE MANAGEMENT
IMPLEMENTATION OF KNOWLEDGE MANAGEMENT

Summary/Abstract: IN AN ORGANIZATIONAL CONTEXT, KNOWLEDGE-BASED MANAGEMENT REPRESENTS THE PROCESS OF MANAGING ORGANIZATIONAL KNOWLEDGE IN ORDER TO CREATE VALUE IN THE ACTIVITY AND GENERATE COMPETITIVE ADVANTAGE. BY IMPLEMENTING KNOWLEDGE-BASED MANAGEMENT, A SPECIFIC GOAL IS PURSUED: EITHER INCREASE REVENUES OR REDUCE EXPENSES. BUT IN PRACTICE, SUCH GOALS ARE RARELY ACHIEVED THROUGH KNOWLEDGEBASED MANAGEMENT. MUCH OF THE FAILURE IS DUE TO THE LACK OF SPECIALIZED KNOWLEDGE REQUIRED FOR ITS IMPLEMENTATION, THE HUGE INVESTMENTS IN IT SYSTEMS THAT ARE NOT USED TO THEIR FULL POTENTIAL AND DUE TO THE UNINSPIRED DECISION TO DELEGATE THE LEADERSHIP OF THE IT SPECIALISTS' INITIATIVE.

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