Intuicja, empatia, mentalizacja – niestandaryzowalne umiejętności pracownika socjalnego
Intuition, empathy, mentalization – non-standardized skills of a social worker

Summary/Abstract: Social workers today have at their disposal modern tools (computer programs, computer equipment, smartphones), they have much faster access to information, document patterns, and good practices. Social work is changing, the competences of social workers are changing. The social work itself as a practical activity is developed thanks to the development of social work as a scientific field. The educational process, currently at the academic level, places emphasis on building relationships between science and practice. The knowledge, skills and competences of graduates are to be the answer of the didactic process to the needs of the social welfare system. The ubiquitous standards are designed to unify both systems, to objectify their principles. In its essence, social work escapes the standards, empowering clients and social workers themselves, incorporating elements that escape standardization and objectification. About these three elements is this article – the intuition of a social worker, empathy and mentalization.

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