GELENEKSEL VE TAMAMLAYICI TIP HİZMETİ VEREN KURUMLARIN WEB SİTELERİNİN DEĞERLENDİRİLMESİNE YÖNELİK BİR İÇERİK ANALİZİ
A CONTENT ANALYSIS FOR THE EVALUATION OF WEB SITES OF TRADITIONAL AND COMPLEMENTARY MEDICINE SERVICES

Summary/Abstract: Aim: Traditional and complementary medicine applications are widely used worldwide. These methods have been applied by physicians only for different reasons ranging from curing diseases to cosmetic use. In this study, it is aimed to determine the extent to which the traditional and complementary applications presented in the institutions are published on the corporate websites and the status of the publication of the information on these services on the corporate websites. Methods: In the research 984 units and institution web sites that applied traditional and complementary methods licensed by the Ministry of Health were examined by the content analysis method. The web sites were evaluated between November 5 and December 27, 2019 within the framework of the criteria determined after the literature review. Results: As a result of the research, it was seen that traditional and complementary units are concentrated in Marmara Region and 353 traditional and complementary units do not have web sites. While 57.4% of the hospitals and medical centers where traditional and complementary units are located have information on traditional and complementary methods applied in the institution, 85.8% do not have information about the physician providing traditional and complimentary services. While 72.2% of the practices and polyclinics have information on the application of traditional and complementary methods on the website, online appointments cannot be made from 83.3%. Conclusion: As a result, it was found that the institutions providing traditional and complimentary services do not provide sufficient information on their websites. Suggestions include standardizing the information that should be available on the websites, having online appointment tabs, and having a foreign language option.

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