Online Dispute Resolution Stemming from Sales 
or Service Contracts in European Union Cover Image

Soluţionarea online a litigiilor izvorâte din contractele de vânzare sau prestări de servicii în Uniunea Europeană
Online Dispute Resolution Stemming from Sales or Service Contracts in European Union

Author(s): Ionela-Diana Patrasc-Balan
Subject(s): EU-Legislation, Commercial Law
Published by: Editura Universităţii »Alexandru Ioan Cuza« din Iaşi
Keywords: e commerce; Single Market; consumers; ODR platform; ADR entities

Summary/Abstract: Online dispute resolution with the help of the ODR platform at Union level has been conceived as one of the methods for developing the Single Market, in its digital dimension. The article aims to present the mechanism of online dispute resolution stemming from sales or service contracts, as well as its effectiveness and usefulness for both consumers and traders.

  • Issue Year: LXV/2019
  • Issue No: 2-bis
  • Page Range: 107-128
  • Page Count: 22
  • Language: Romanian