Zarządzanie relacjami z pracownikami a poziom zaufania organizacyjnego (aspekt instytucjonalny) na podstawie badań w organizacji reprezentującej transport kolejowy
The Employee Relationship Management and the Level of Organizational Trust (Institutional Trust), Based on the Research in the Organization Representing the Railway Transport

Summary/Abstract: The paper presents an attempt of identifying relations between chosen elements of Employee Relationship Management (ERM) and the level of the organizational trust (especially component: institutional trust) in the organization representing the railway transport. The research was carried out in the branch of railway transport enterprise, undergoing the process of reorganization. The study used the following methods: a questionnaire survey, participant observation and analysis of documents. The research was conducted in the group of 91 employees.

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