Benefits of the Process Approach Implementation
in Public Administration Cover Image

Benefits of the Process Approach Implementation in Public Administration
Benefits of the Process Approach Implementation in Public Administration

Author(s): Alicja Gębczyńska, Radoslaw Wolniak
Subject(s): Economy, National Economy, Accounting - Business Administration, Business Ethics
Published by: Społeczna Akademia Nauk
Keywords: process approach, Polish public administration; internal benefits; external benefits; public management; public administration

Summary/Abstract: The purpose of the article has been to analyse the actual benefits stemming fromthe process approach implementation in the Polish public administration. The article providesa discussion on results of extensive empirical research conducted in 2016 on a sample of 495 local government authorities by application of the CAWI questionnaire technique supportedby the CATI survey. The results thus obtained were verified with reference to previous studies undertaken in the area addressed, verified in statistical terms and then critically analysed in a manner enabling final conclusions to be drawn.

  • Issue Year: 20/2019
  • Issue No: 7
  • Page Range: 37-54
  • Page Count: 18
  • Language: English