Behavioral Insights as a New Generation of Public Service Delivery Cover Image

Behavioral Insights as a New Generation of Public Service Delivery
Behavioral Insights as a New Generation of Public Service Delivery

Author(s): Robert Gawłowski
Subject(s): Politics, Public Administration, Public Law
Published by: Wydawnictwo Adam Marszałek
Keywords: INNOVATION IN PUBLIC ADMINISTRATION; NUDGE; BEHAVIORAL INSIGHTS; PUBLIC SERVICE DELIVERY;

Summary/Abstract: For many years behavioral insights has been on the top of political agenda. The aim of this article it to examine how the most innovative countries use this public management tool into public administration realm. In pursuit of this, behavioral insights units have been research in six countries. In conclusion author figure out that there is still a huge room for development and looking a new strategy to implement nudging in a larger scale.

  • Issue Year: 48/2019
  • Issue No: 2
  • Page Range: 319-329
  • Page Count: 11
  • Language: English