Elementy kultury bezpieczeństwa a zachowania klientów instytucji finansowych
Elements of security culture, and the behaviour patterns of financial institutions clients

Summary/Abstract: The paper looks at the risks and threats that accompany the behaviour of clients of financial institutions. It puts emphasis on the variety of modern technologies used for payment and indicates how to differentiate the activities of financial institutions that provide security, depending on the attitudes of the clients, and the life cycle of a given product. The paper also discusses the general principles of managing security procedures in financial institutions and concludes with an overview of selected statistics on fraud committed with the use of payment cards.

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