Street-Level Bureaucrats as Innovative Strategists: An Analytical Approach Cover Image

Street-Level Bureaucrats as Innovative Strategists: An Analytical Approach
Street-Level Bureaucrats as Innovative Strategists: An Analytical Approach

Author(s): Tatiana - Camelia Dogaru
Subject(s): Public Administration, Public Law, Management and complex organizations, Family and social welfare, Welfare services
Published by: Editura Tehnopress
Keywords: street-level bureaucracy; innovative strategy; government; strains; social workers;

Summary/Abstract: In recent years, the study of street-level bureaucracy has been developed as a major interest in diverse types of research on public policy, management, public administration, and politics. The scholars are particularly concerned with understanding discretion of street-level bureaucrats and finding useful means of measuring the impact of government on people. In this sense, on the one hand the paper describes and analysis strategies and mechanisms that street-level bureaucrats develop in order to deal with the strains imposed by internal and external context, and on the other hand presents the evaluation of the social workers from the street-level bureaucracy perspective and the impact of the mechanisms developed by street-level bureaucrats on clients. From a methodological standpoint, and taking into consideration the theoretical and normative framework from Romania, the research relies on comprehensive and systematic search of the vast literature on street-level bureaucracy and document analysis. Further, in order to complete the missing data the authors use the Law no. 544/2001 on free access to information of public interest for gathering information.

  • Issue Year: 2017
  • Issue No: 12
  • Page Range: 51-62
  • Page Count: 12
  • Language: English