Automated Ranking of E-commerce Product Offers Based on a TQM Approach. A Case Study in the Computer Networking E-commerce Products
Automated Ranking of E-commerce Product Offers Based on a TQM Approach. A Case Study in the Computer Networking E-commerce Products
Author(s): Ion Popa, Camelia Elena Ciolac, Eduard Gabriel Ceptureanu, Sebastian Ion CeptureanuSubject(s): Business Economy / Management, Micro-Economics, Methodology and research technology, Economic development, Financial Markets, ICT Information and Communications Technologies
Published by: EDITURA ASE
Keywords: e-commerce; software agent; knowledge discovery; TQM STEM method; IT investments;
Summary/Abstract: In the knowledge-based economy, it is the knowledge about market offer and products’ quality that assures the e-Procurement process’s performance. A simple price comparison or a juxtaposition of technical features for a small set of products is insufficient for a good investment decision, especially regarding the IT hardware field. The paper aims to propose an automated web content mining framework to classify e-commerce products based on a Total Quality Management (TQM) approach. The main beneficiary of this framework include: companies that must adopt an IT investment decision considering the quality-price trade-off, IT providers that could identify opportunities for strategic alliances based on product quality ressemblance, IT consultant etc.
Journal: Revista de Management Comparat Internațional
- Issue Year: 10/2009
- Issue No: 4
- Page Range: 735-744
- Page Count: 10
- Language: English