Attractiveness of Shopping Malls as the Places of Purchasing and Services Use in the Opinion of Respondents Cover Image

Atrakcyjność centrów handlowych jako miejsc dokonywania zakupów i korzystania z oferty usługowej w opinii respondentów
Attractiveness of Shopping Malls as the Places of Purchasing and Services Use in the Opinion of Respondents

Author(s): Anna Irena Szymańska
Subject(s): Organizational Psychology, Financial Markets, Marketing / Advertising
Published by: Wydawnictwo Naukowe Uniwersytetu Pedagogicznego w Krakowie
Keywords: consumers behaviours; SEM models; shopping mall;

Summary/Abstract: The aim of this article was to identify key determinants conditioning specific consumer behaviour intentions during the shopping centres selection. The identification was based on the analysis of available literature on the subject and the verification of strength of impact of selected determinants on the intentions of consumer behaviour. In the article three research hypothesis H1, H2, H3 and a conceptual model were proposed. This model was then subjected to the verification process using structural modeling (SEM). The model was also analyzed in terms of the level of reliability and the accuracy of match. On the basis of the statistical analyses it was found that the modified model was not satisfactory and requires further attention. In the course of the analyses, the hypothesis H2 was rejected. Obtaining positive verification of the hypotheses H1 and H3 requires further research. Therefore, it cannot be clearly stated that personal factors and location influence the intentions of consumer behaviour in the selection of a shopping centre as a place to use the commercial and service offer in a statistically significant way. Data used were obtained in empirical studies conducted on the group of 424 respondents. However, the calculations were made using the SEPATH module in the Statistica 13.

  • Issue Year: 32/2018
  • Issue No: 2
  • Page Range: 245-254
  • Page Count: 10
  • Language: Polish