Kultura organizacyjna domu pomocy społecznej jako przykład janusowego oblicza instytucji opiekuńczej
Organizational Culture of a Social Welfare Home as an Example of a Two-Faced Image of a Care Institution

Summary/Abstract: Institutions of social welfare were created as an answer for needs of the society and its members, among others, in the scope of care over the ill, inform or lonely. In a perfect situation, social welfare should respond quickly to the needs generally occurring in the society and provide a proper level of services, including an adequate standard of relationships between personnel and clients. Unfortunately, the institutions do not always fulfill the needs of all people to a sufficient extent. It arises from the fact that the requirements are higher than the available measures, and what is important, the benefits cover only a part of the persons who await support. Nevertheless, each society worked out a certain type or model of organization of social welfare. In each developing country, there is a certain structure intended to provide and realize the basic services for the needy. While the especially significant issue is how the mutual interactions between clients and personnel look like. These relationships sometimes focus the “essence” of realization of significant functions of social welfare. The basic notion that emerges here is the structure of organization and functioning principles of the social welfare institution in the aspect of created bonds and a network of interdependencies of representatives of those two groups. While undertaking those topics the attention was paid mainly to the residents and personnel from social welfare homes, because the mutual relationships between the charges and workers are best visible here, setting the tone for the whole institution. This study is intened to characterize the organizationl culture of social welfare homes in our country, and thus to “demystify” the image of contemporary institutional aid, which is often perceived through the prism of social stereotypes, despite the significant changes that took place in this scope within last dozen or so years.

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