SOLVING FOR THE EQUILIBRIUM IN TQM ASPECTS AND CONSTRUCTING OF ITS COMPUTATION INSTRUMENT Cover Image

SOLVING FOR THE EQUILIBRIUM IN TQM ASPECTS AND CONSTRUCTING OF ITS COMPUTATION INSTRUMENT
SOLVING FOR THE EQUILIBRIUM IN TQM ASPECTS AND CONSTRUCTING OF ITS COMPUTATION INSTRUMENT

Author(s): Thushara Jayawardane, De Lawis A Chamaru
Subject(s): Social Sciences, Economy
Published by: Univerzita J. Selyeho, Fakulta ekonómie a informatiky
Keywords: TQM; ‘mechanistic’ and ‘organic’; margin of mechanistic motive;

Summary/Abstract: Current debate in Total Quality Management (TQM) revolves around the possible contradictions arising within the orientation of its different aspects. Critics of TQM point out that there is an unhealthy relationship within these aspects which they categorize according to their orientation as ‘hard’ and ‘soft’ aspects. This paper discusses the scenario’s in which such contradictions may arise, and try to solve them by modeling TQM issues in to a finite, non-corporative game. As a result, this research arrives at the positioning of the equilibrium which arises with each scenario. Further,we propose a method to compute the nature of this equilibrium using a concept we callas ‘margin of mechanistic motive’.

  • Issue Year: 6/2017
  • Issue No: 1
  • Page Range: 51-59
  • Page Count: 9
  • Language: English