THE ROLE OF INTERPERSONAL RELATIONSHIPS AND COMMUNICATION IN COMPETITION AND CONFLICT
THE ROLE OF INTERPERSONAL RELATIONSHIPS AND COMMUNICATION IN COMPETITION AND CONFLICT

Summary/Abstract: The society is made up of individuals and mirrored by the relationsbetween them. The society is not a simple sum of people, but a network ofconnections among them, the resources they use and the results of theseinteractions. The social interaction is based on social exchange. The object of theindividuals’ exchange can be: information, material objects, activities, psychologicalsupport, emotional feelings etc. When people share information or show supportthey are actually communicating. Therefore people need to communicate in ordernot to feel isolated. Transmitting and receiving information makes them know,analyze, make decisions and, especially, feel accepted. The quality of interpersonalcommunication is given by the way individuals are able to code and decode themessages they send and receive. Sometimes, when there’s a misinterpretation of amessage, the natural cooperation between individuals turns into competition. Thecompetition is conducted according to certain rules and competitors must comply.The reason is that the rules justify the respect for certain values which are superiorto the interests of those who compete. But when competition gets rough it caneasily turn into conflict. In this particularly case, using communication can solve theconflict.

• Details
• Contents