Crisis Typologies Revisited: An Interdisciplinary Approach Cover Image

Crisis Typologies Revisited: An Interdisciplinary Approach
Crisis Typologies Revisited: An Interdisciplinary Approach

Author(s): Albena Björck
Subject(s): Business Economy / Management, Human Resources in Economy
Published by: Vysoká škola ekonomická v Praze - Fakulta podnikohospodářská
Keywords: Crisis management; strategic crisis communication; interdisciplinary approach; intercultural analysis; contextual influence

Summary/Abstract: For effective crisis management and communication, a decision maker has to understand the causes and nature of a crisis and how it influences stakeholder perceptions. Identifying an organization's vulnerabilities is essential for crisis prevention but practitioners often lack the ability to define crisis scenarios, especially the worst-case ones. A crisis typology is a structured approach to analyze crisis situations and to introduce measures for crisis prevention and containment. This paper aims to review recent literature on crisis classifications and to discuss their application. Because a single typology cannot capture the complexity and the interdisciplinary nature of a crisis, four relevant typologies from different disciplines are compared. Their combined application in an interdisciplinary framework is suggested. The paper discusses the need for typologies that reflect the cultural and contextual dimensions. Conclusions concerning the limitations and directions for further research are drawn.

  • Issue Year: 5/2016
  • Issue No: 3
  • Page Range: 25-37
  • Page Count: 13
  • Language: English