Public Trust in Civil Service Organizations and Civil Servants in Lithuania: Findings from a Representative Survey Cover Image

Visuomenės pasitikėjimas valstybės tarnybos įstaigomis ir tarnautojais Lietuvoje: reprezentatyvios šalies gyventojų apklausos rezultatai
Public Trust in Civil Service Organizations and Civil Servants in Lithuania: Findings from a Representative Survey

Author(s): Aurelija Novelskaitė, Raminta Pučėtaitė
Subject(s): Public Administration
Published by: Mykolas Romeris University
Keywords: public trust; civil service; public officials’ ethics; representative survey;

Summary/Abstract: Results of representative survey among Lithuanian population (2016) show that public trust in civil service organizations and public officials is moderate (6 points of 10). Statistical analysis reveals that level of the trust is predetermined by individual (i.e. the officials’ responsibility, respect to the client principles) and institutional / system based (i.e. principles of fairness and objectivity, institutional self-regulation and integrity) factors. Thus, improvements and developments of the factors would lead to increase in public trust.

  • Issue Year: 17/2018
  • Issue No: 1
  • Page Range: 126-140
  • Page Count: 15
  • Language: Lithuanian