Sustainable public service organisations: a public service-dominant approach
Sustainable public service organisations: a public service-dominant approach
Author(s): Stephen P. Osborne, Zoe Radnor, Tony Kinder, Isabel VidalSubject(s): Governance, Public Administration, Management and complex organizations, Economic development
Published by: Akadémiai Kiadó
Keywords: Public services; sustainable delivery; public service-dominant logic;
Summary/Abstract: This paper argues that the ‘New Public Management’ paradigm for public management theory and practice that has prevailed for the last thirty years is both flawed in theory and has failed in practice. We argue for an alternative to this paradigm that is rooted with the New Public Governance approach and that makes a reality of the Public Service-Dominant Logic for sustainable public services. We derive seven propositions for sustainable business practice for public services organisations from this approach.
Journal: Society and Economy. In Central and Eastern Europe ǀ Journal of the Corvinus University of Budapest
- Issue Year: 36/2014
- Issue No: 3
- Page Range: 313-338
- Page Count: 26
- Language: English