Inwestycje retencyjne w kapitał ludzki w hotelarstwie. Aspekty teoretyczne
Retention investments in human capital in the hotel industry. Theoretical aspects

Summary/Abstract: One of the basic problems of the hotel industry is the high level of staff turnover. This problem is partly due to the rapid development of the number of hotel facilities and the demand for experienced staff. Mostly, however, it results from limited retention investments, i.e. less competitive wage conditions and motivation rules applied by hotel establishmentsThe objective of the article is to present an impact of investments such as trainings and work-life programs for the functioning of enterprises in hotel industry. The objective of the article is to present an impact of investments such as trainings and work-life programs for the functioning of enterprises in hotel industry. The focus of this article is the investing in human capital at the microeconomic level (deliberately bypassing the analysis of R&D investment and education in the school system). The article constitutes the results of literature studies and an analysis of available secondary data on the analysed issue.

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