Istotność jako podstawowe kryterium selekcji kluczowych mierników dokonań (KPIs)
Importance as the main criterion of key performance indicators prioritization

Summary/Abstract: The importance of key performance indicators is often regarded as a basic criterion for their selection in performance management. It is the main idea of many prioritization methods of key performance indicators, at the stage of development and evaluation of their system. The aim of the article is the empirical verification of this criterion, and chosen method of KPIs prioritization.During the survey a number of disadvantages of the chosen method were identified, such as: promotion of synthetic, lag indicators, which should constitute only 20% of measures set, favouring the „output” connected to the financials, or a client, strong dependence of the selected study sample. The conclusion is that the importance criterion methods of KPIs prioritization should be used only as a complementary methods of KPIs selection.

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