Personalizacja, rekomendacja, prosumpcja – trzy wymiary dialogu organizacji i konsumenta
Personalisation, Recommendation, Prosumption – Three Dimensions of the Dialogue between the Organisation and the Consumer

Summary/Abstract: An aim of this study is to present the concept of interpenetrating marketing categories: personalisation, recommendation and prosumption. Personalisation and recommendation (systems of recommendation) are for the author of this study the fundamental notions being studied and developed in the PhD thesis being prepared by him2 . Prosumption is the next – after personalisation and recommendation – dimension of the dialogue between the organisation and the consumer. The author carries out a review of the literature and refers his own observations concerning the subject matters being touched. All the three economic categories may be a starting point in the strategy of creation and sale of goods or services, or knowledge management within the organisations. They also find their practical and social reflexion in IT recommending systems quite often referring to stocks of information originating from social media. The article is of the conceptual nature.

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