Evaluation of quality management processes maturity in production companies Cover Image

Badanie dojrzałości procesów zarządzania jakością w przedsiębiorstwach produkcyjnych
Evaluation of quality management processes maturity in production companies

Author(s): Mirosław Hamrol, Marta Grabowska
Subject(s): Evaluation research, Management and complex organizations
Published by: Wydawnictwo Politechniki Gdańskiej
Keywords: maturity of quality management processes; evaluation sheet; case study;

Summary/Abstract: This article presents an original concept of quality management processes maturity assessment. There were used methods including case studies, observations and analysis of data using the evaluation sheet. Evaluation sheet has been developed and case studies conducted for the dissertation and used to verify the assumptions authorial methodology for diagnosing management processes based on quality cost analysis.

  • Issue Year: 16/2016
  • Issue No: 1
  • Page Range: 7-18
  • Page Count: 12
  • Language: Polish