Reputation of banks in Slovenia Cover Image

Reputation of banks in Slovenia
Reputation of banks in Slovenia

Author(s): Bruno Završnik, Damjana Jerman
Subject(s): Supranational / Global Economy, Business Economy / Management, Marketing / Advertising
Published by: Editura Universităţii »Alexandru Ioan Cuza« din Iaşi
Keywords: corporate reputation; corporate image; banking; banking services; marketing communications;

Summary/Abstract: Corporate reputation is one of the key success factors of a single company on today's global competitive market. In order to obtain a positive corporate reputation it is necessary to know and understand all the features in forming a corporate reputation. This article presents the key elements of corporate reputation and which tools of the marketing communications mix are most effective for forming and executing company communication in order to ensure a long term positive bank reputation. The main findings of this research will therefore be a useful basis for corporate reputation management, not only within bank institutions, but also for other companies, which are trying to build and maintain positive corporate reputation in the long term.

  • Issue Year: 59/2012
  • Issue No: 2
  • Page Range: 219-230
  • Page Count: 12
  • Language: English