A frame procedure for multiple criteria selection of it products and services Cover Image

A frame procedure for multiple criteria selection of it products and services
A frame procedure for multiple criteria selection of it products and services

Author(s): Vesna Čančer
Subject(s): Supranational / Global Economy, Business Economy / Management, ICT Information and Communications Technologies
Published by: Editura Universităţii »Alexandru Ioan Cuza« din Iaşi
Keywords: multiple criteria decision making; information technology; prescriptive approach; weight;

Summary/Abstract: In an information society, the Information Technology (IT) infrastructure of enterprises isimportant for their performance. Since in the last few decades the Multiple Criteria Decision Making(MCDM) methods have already turned out to be very applicable in solving problems, this articleexplores the particularities of the frame procedure for MCDM by using the group of methods based onassigning weights in the selection of IT products and services in enterprises. Special attention is givento the methods for establishing the judgements on criteria‘s importance, based on the interval scale.The procedure is completed for considering interactions – synergies and redundancies – amongcriteria, which can strengthen the decision making basis in the selection of the most appropriate ITproduct or service. The applicability of the above mentioned frame procedure is illustrated via a reallifecase – the selection of the most appropriate storage array.

  • Issue Year: 60/2013
  • Issue No: 1
  • Page Range: 43-56
  • Page Count: 14
  • Language: English