Responsibility Towards The Customers Of Subscription-Based Software Solutions In The Context Of Using The Cloud Computing Technology
Responsibility Towards The Customers Of Subscription-Based Software Solutions In The Context Of Using The Cloud Computing Technology
Author(s): Bogdan Stefan Ionescu, Iuliana Mariana Ionescu, Laura, Elena TudoranSubject(s): Social Informatics, Accounting - Business Administration, ICT Information and Communications Technologies
Published by: Editura Universităţii din Bucureşti
Keywords: Cloud computing; SaaS (Software as a service); Service Level Agreement (SLA); Quality of Service (QoS); Cloud Accounting;
Summary/Abstract: The continuously, transformation of the contemporary society and IT environment circumscribed ifs informational has led to the emergence of the cloud computing technology that provides the access to infrastructure and subscription—based software services, as well. In the context of a growing number of service providers with of cloud software, the paper aims to identify the perception of some current or potential users of the cloud solution, select from among students enrolled in the accounting (professional or research) master programs with the profile organized by the Bucharest University of Economic Studies, in terms of their expectations for cloud services, as well as the extent to which he SaaS providers are responsible for the provided services.
Journal: Manager
- Issue Year: 2013
- Issue No: 18
- Page Range: 130-139
- Page Count: 10
- Language: English