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Cultural intelligence as an important attribute of global managers
Cultural intelligence as an important attribute of global managers

Author(s): Dorota Simpson
Subject(s): Business Economy / Management
Published by: Wydawnictwo Uniwersytetu Jagiellońskiego
Keywords: international assignment; global managers; self-initiated expatriation; cultural intelligence

Summary/Abstract: Dynamic and most often unexpected changes in the world economy, constant development of technology, unstable political situation in many regions, and growing migration of people resulting in increased cultural diversity at workplaces are among the challenges that contemporary enterprises have to face. All these circumstances influence companies seeking opportunities to achieve competitive advantages, both internationally and domestically. Turbulent environment requires managers who are equipped with both traditional managerial hard skills, and soft skills, including cultural intelligence. In the literature, cultural intelligence as an important attribute of global managers has been primarily considered and analysed regarding managers delegated to work abroad. However, increasing cultural diversity of the population of certain countries results in the growing importance of culturally diverse staff working also in companies operating in a domestic environment. It means that managers have to face many complex problems related to effectively leading culturally diversified teams. The main purpose of the paper is to highlight the importance of cultural intelligence as an attribute of global managers working abroad. Effective managers can manage an intercultural workforce and gain competitive advantage from cultural diversity regardless of the country they work in.

  • Issue Year: 35/2016
  • Issue No: 2
  • Page Range: 295-308
  • Page Count: 14
  • Language: English