Daugiakriteris elektroninės sveikatos sistemos paslaugų komunikacijos veiksmingumo vertinimas
A multi-criteria evaluation of e-health services by effectiveness of communication with participating groups of users

Summary/Abstract: The development of information communication technology (ICT) allows the simplification of administrative processes in health sector. ICT affect the variety of methods of information collection, dissemination and management. It is important to provide services corresponding to the needs of citizens while implementing e-health administration system. While providing e-services it is important to create an interoperable e-services platform that enables the organization of distributed information systems (IS) and interaction of the data bases (DB). It is particularly important to use ICT-based solutions, and understand user communication patterns. To promote the active participation of citizens in the improvement of communication processes shaping the diversity of opinions and offering alternative solutions. The paper presents the health administration field communication indicators and their significance assessment – which makes health communication processes more efficient.

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