SOFTWARE APPLICATION FOR THE DEVELOPMENT OF QUALITY CULTURE IN HIGHER EDUCATION
SOFTWARE APPLICATION FOR THE DEVELOPMENT OF QUALITY CULTURE IN HIGHER EDUCATION

Summary/Abstract: Quality culture is a part of organizational culture and it represents one of the biggest challenges of contemporary academic world. The paper presents the basic elements of quality culture in the universities: human resources, regulatory framework and organizational structure. For example, the normative framework includes the national and European legislation, the Standard Operating Procedures Manual and methodologies, working instructions, procedures and guidelines. It is shown the main indicators for quality assessing of all entities from the university structure. The proposed software application could be used for learning the main terms, principles, standards and methodologies used in quality assurance processes in higher education. Also, the system could be used for the elaboration of the self-evaluation files for the assessment of study programs. The users can access, for each quality assurance standard and requirement, some supplementary explanations and examples. The software application presented in the paper offers databases with information necessary for the elaboration of the self-evaluation files (lists with equipments, papers, books, human resources, facilities etc.). It is necessary that this soft application has to be permanently completed with information in accordance with the evolution of the university and departments.

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