Dojrzałość procesowa organizacji - wyniki badań empirycznych
Business process maturity – report of empirical research

Summary/Abstract: Herein paper presents the idea of the process maturity and the selected results of the conducted research work. This paper contains information about a developed model used for determining the actual process maturity of organizations. The main objective of this article is to present the rating of process maturity of Polish automotive dealerships.

• Details
• Contents