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Improving Processes Controlling Capabilities

Author(s): Partenie Dumbravă, Laura Bogdan, Tünde Szabó
Subject(s): Politics / Political Sciences
Published by: Facultatea de Studii Europene -Universitatea Babeş-Bolyai
Keywords: public administration; quality management; process; process capability; renewal's rate; quality's costs.

Summary/Abstract: This work analyzes the importance of improving the Szekely National Museum's quality management system's processes, as effect of implementing the quality management system.

  • Issue Year: 2012
  • Issue No: 06
  • Page Range: 108-122
  • Page Count: 14
  • Language: English