Metodologiczne podstawy projektowania modeli dojrzałości
Methodological basis of maturity models designing

Summary/Abstract: Maturity models are a kind of compendium of knowledge from a given field and a guide for managers translating knowledge into concrete actions which aim is to change and improve an organization. They describe the evolutionary development path which enables an organization to move from the state of inconsistent, short-term business actions to the arranged, monitored and managed ones. The article presents and compares two procedures of maturity models designing and design principles, that is criteria which a maturity model should correspond to as a result of designing, helping potential users in comparing and assessing of existing models. The aim of the article is the assessment of EFQM excellence model as to meeting the criteria of usefulness and application included in design priniples. EFQM excellence model is an example of a well designed prescriptive model which sufficiently covers the most important usefulness criteria.

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