SUSTAINABLE DEVELOPMENT AND CITIZEN-CENTRIC E-GOVERNMENT SERVICES
SUSTAINABLE DEVELOPMENT AND CITIZEN-CENTRIC E-GOVERNMENT SERVICES

Summary/Abstract: The mainstay of the paper is formed by an analysis of citizens’ contentment with e-government services, essential determinants of online service enlargement in public administration, and the preconditions for enforcing citizenoriented e-participation. The findings highlight the importance of examining pivotal features of e-government for sustainable development, the implication of civil society in establishing the social demands of regional communities and individuals, and e-government as a way of furthering citizen involvement in the government instrumentation scheme decision-making processes.

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