Badanie satysfakcji studentów jako klientów uczelni wyższych
Satisfaction survey of students as customers of universities
Author(s): Renata NestorowiczSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: customer satisfaction; student satisfaction; satisfaction index
Summary/Abstract: The article presents the concept of students’ satisfaction. We present the method of student satisfaction surveys, used in the construction of this index along with the restrictions on their use.
Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
- Issue Year: 2011
- Issue No: 237
- Page Range: 197-208
- Page Count: 12
- Language: Polish