THE MAIN SUBSYSTEMS INVOLVED IN DEFINING THE QUALITY MANAGEMENT SYSTEM IN A HOSPITAL Cover Image

THE MAIN SUBSYSTEMS INVOLVED IN DEFINING THE QUALITY MANAGEMENT SYSTEM IN A HOSPITAL
THE MAIN SUBSYSTEMS INVOLVED IN DEFINING THE QUALITY MANAGEMENT SYSTEM IN A HOSPITAL

Author(s): Alina Dobrea, Magdalena Dediu
Subject(s): Economy
Published by: Risoprint
Keywords: quality; management; systems; hospital; health services.

Summary/Abstract: The hospital is the most important organization in health field, so they have to improve the quality in all the activities deployed. A very suitable way to show the hospital’s preoccupation for quality of health services is the quality management system certificate according ISO 9001/2000. In understanding the architecture of the hospital quality management system is necessary to decompose this system in subsystems and analyze each separately: the managerial subsystem, the human subsystem, the social subsystem, the technical subsystem, the informative subsystem. The relationship between those subsystems leads to the continuous improvement of quality in health services.

  • Issue Year: 2010
  • Issue No: 1
  • Page Range: 60-63
  • Page Count: 4
  • Language: English