THEORETICAL FRAMES FOR DESIGNING REVERSE LOGISTICS PROCESSES
THEORETICAL FRAMES FOR DESIGNING REVERSE LOGISTICS PROCESSES
Author(s): Sebastian KOT, Janusz GrabaraSubject(s): Economy
Published by: Editura Expert Bucureşti - Institutul Naţional de Cercetări Economice
Keywords: reverse logistics; designing
Summary/Abstract: Logistics processes of return flow became more and more important in present business practice. Because of better customer satisfaction, environmental and financial aspects many enterprises deal with reverse logistics performance. The paper is a literature review focused on the design principles of reverse logistics processes.
Journal: Review of General Management
- Issue Year: 2009
- Issue No: 09 (1)
- Page Range: 55-61
- Page Count: 7
- Language: English