THE IMPORTANCE OF NON-VERBAL COMMUNICATION IN BUSINESS
THE IMPORTANCE OF NON-VERBAL COMMUNICATION IN BUSINESS
Author(s): Adela-Suzana ColţaSubject(s): Economy
Published by: Editura Eurostampa
Keywords: communication; non-verbal communication; gestures
Summary/Abstract: Non-verbal communication consists of all the messages other than words that are used in communication. In oral communication, these symbolic messages are transferred by means of intonation, tone of voice, vocally produced noises, body posture, body gestures, facial expressions or pauses. Almost 90% of our communication contains non-verbal elements
Journal: Anale. Seria Ştiinţe Economice. Timişoara
- Issue Year: XVI/2010
- Issue No: 16
- Page Range: 776-781
- Page Count: 5
- Language: English