VIENINGOS KOMUNIKACIJOS PARADIGMA „DEBESŲ“ TECHNOLOGIJOSE: „MICROSOFT LYNC 2010“ KOMUNIKACIJOS PLATFORMOS ANALIZĖ TEORINIU IR PRAKTINIU ASPEKTAIS
UNIFIED COMMUNICATIONS PARADIGM IN THE CLOUD COMPUTING: ANALYSIS OF MICROSOFT LYNC 2010 COMMUNICATIONS PLATFORM FOR THE ORETICAL AND PRACTICAL ASPECTS

Summary/Abstract: Over the past few years, cloud computing has become a reality: the company that offers services on the internet, which started from the pilot services, can now enjoy increasing interest in the real business around the world. In addition to traditional and new services, there is Communication as a service. The aim of the article is to discuss the paradigm of unified communications in the cloud computing and to evaluate the features of the next generation of communications (Communications 2.0). Purposefully, the Lync 2010 communications platform (integrated into the Microsoft Office 365 cloud) was selected, and an analysis of its theoretical and practical aspects was made. This paper discusses the survey of Lync 2010 results in the Lithuania and analyses the activity trends of the Lync forum community. Theoretical observations and practical assess¬ments of Lync 2010 confirm that the Communications platform is efficient, providing fast and simple interactive communications within a single environment which can be accessed dynamically using various communication channels. The obtained results confirm that the Communications 2.0 features of the Lync 2010 communications platform considerably increase the efficiency of communications and cooperations in practice and provide comfort for communicating people. Also, the problematic aspects of Lync 2010 are discussed. The results show that not all Lync 2010 communication tools are used equally intensively (for example, expert activities). The reasons are also discussed. Keywords: Cloud Computing, Unified Communications, Next Generation of Communications, Communication 2.0, Lync 2010, Presence, Skill Search.

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