QUALITATIVE ANALYSIS OF URBAN PUBLIC TRANSPORTATION IN BUCHAREST
QUALITATIVE ANALYSIS OF URBAN PUBLIC TRANSPORTATION IN BUCHAREST
Author(s): Cristina Manole, Cristina AlpopiSubject(s): Economy
Published by: Academia de Studii Economice - Centrul de Cercetare in Administratie si Servicii Publice (CCASP)
Keywords: public transport; transportation; travel; quality; analysis.
Summary/Abstract: This paper presents the results of an analysis aiming to evaluate the quality of public transport services in Bucharest. The analysis was performed from two perspectives: the perceived quality of passengers and the quality desired by them. This paper will provide information on the impact that transport has on human life and the need for continuous improvement of this service.
Journal: Management Research and Practice
- Issue Year: 4/2012
- Issue No: 2
- Page Range: 86
- Page Count: 68
- Language: English