ODNOS DIREKTORA ŠKOLE PREMA SISTEMU KVALITETA
SCHOOL DIRECTORS APPROACH TOWARDS THE QUALITY SYSTEM

Summary/Abstract: The article presents a projection of school directors’ approach towards the requirements of introduction of the quality. The initiating point is that the standardization of the quality of services represents immense organizational change of attitude towards work that pertains to active change of the culture of the organization, which is, in fact, the change of the school culture. The change of the culture is a process in which the requirements of the surrounding are confronted with the initiative of a school director as a leader (who is faced) with all the internal conditions of an organization. In this context the culture of quality, as a part of the culture of an organization, represents an instrument for managing the work results. The article defines the model of understanding, the process of change and recognizing the mechanism of organizational changes. The main objective of the article is to emphasize upon the quality as an important element that ought to be considered as the managing category by school directors.

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