QUALITY MANAGEMENT SYSTEM PROPOSAL FOR COMPLEX ORGANIZATIONS
QUALITY MANAGEMENT SYSTEM PROPOSAL FOR COMPLEX ORGANIZATIONS
Author(s): Anca-Alexandra Purcărea, Corneliu Teaha, Bogdan ŢigănoaiaSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: QUALITY; MANAGEMENT SYSTEMS; COMPLEX ORGANIZATIONS; INTERNATIONAL STANDARDS
Summary/Abstract: This paper presents models of Quality Management Systems that are suitable for complex organizations. Normative and excellence Quality Management System solutions are analyzed and a comparison is made. Several comments regarding ISO 9001:2008 international standard are presented in this paper. Finally, a Quality Management System is implemented within a complex organization, Teaha Management Consulting – JW Marriott Grand Offices, Bucharest, Romania and several conclusions and future work are presented.
Journal: Informatyka Ekonomiczna
- Issue Year: 2011
- Issue No: 21
- Page Range: 79-87
- Page Count: 9
- Language: English