Bibliotekarsko-korisničke kontroverze !?
Librarian-Users' Controversies !?

Summary/Abstract: The paper deals with the relationship between librarians and users through many years of experience in working with users of academic libraries. The relationship is seen on both sides. It refers to the weaknesses that exist on both sides and can be a source of controversy librarian-user and have the result of misunderstanding and lack of utilization of libraries as information systems and their information resources. It refers too, on the possible ways of overcoming these controversies through the users training and education and the necessity of introducing information literacy as a compulsory form of education at all levels of education.

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