A COVID19-JÁRVÁNY HATÁSA EGYES TURISZTIKAI SZOLGÁLTATÓK MŰKÖDÉSÉRE: AZONNALI VÁLASZOK ÉS MEGOLDÁSOK
THE IMPACT OF THE COVID-19 PANDEMIC ON THE OPERATIONS OF CERTAIN TOURISM SERVICE PROVIDERS: IMMEDIATE RESPONSES AND SOLUTIONS

Summary/Abstract: In the present study we aim to provide an insight how tourism service providers in Hungary reacted to the coronavirus-crisis in the spring of 2020. The first part of the study gives an overview of crises in tourism, with a special focus on health crises. Next, we briefly present the impact of the coronavirus epidemic on Hungarian tourism based on academic research on the field. To analyze the reaction of Hungarian tourism service providers to the crisis, we collected data from Hungarian tourism service providers in April-May 2020, with the goal, to see, what immediate actions they took to prevent the coronavirus epidemic and/or to deal with the situation. Based on the collected data, the study points out that tourism service providers faced a double crisis situation connected to the coronavirus epidemic: providers had to deal with the health crisis, which was accompanied by a financial-economic crisis. It is also important to see, that this two parallel crises have different stages: while the health crisis can be described in five stages, the financial economic crisis has only three stages.

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