Zastosowanie teorii masowej obsługi do analizy systemu zabezpieczenia logistycznego sytuacji kryzysowych
Application of the Mass Theory for Analyzing of the Logistic Security System of Crisis Situation

Summary/Abstract: The paper presents the concept of the use of mass service theory to investigate and improve the logistic emergency response system in the context of the hot needs of the affected population. The most important criterion for the functioning of such a system is the praxeological requirement for the immediate handling of the respondents according to their basic needs. Practically, this means the postulate of minimizing queue length of people waiting for certain benefits (service). For this purpose, the four system work systems and the parent steering system were separated in the model system. The operation mechanism of the mass-service crisis system is illustrated by the example of the selected Medical Rescue System.

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